Refund requests will be handled on a case-by-case basis.
A refund request must be made within 30 days of the date of purchase. In addition, the course purchased must not be started, or consulted very little.
Link: Terms of Service
If however a refund related to a particular situation should take place, note that an amount of 10% equivalent to the total price of the purchase will be retained on your payment.
Our reimbursement policy for courses and training complies with Quebec consumer protection law.
Link: Consumer Protection Act