Is it possible to obtain a reimbursement?

Refund requests will be handled on a case-by-case basis.


General rules


A refund request must be made within 30 days of the date of purchase. In addition, the course purchased must not be started, or consulted very little.

Link: Terms of Service


If however a refund related to a particular situation should take place, note that an amount of 10% equivalent to the total price of the purchase will be retained on your payment.

Our reimbursement policy for courses and training complies with Quebec consumer protection law.

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