Frequently Asked Questions
Customer Area
- Is it mandatory to obtain the Quebec Construction Code?
- How to buy the Quebec Construction Code?
- How to add the trainings on your Podcast application.
- My username is already in use
- My user profile does not display any courses, is this normal?
- I did not receive an activation email when placing my order. What to do ?
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Administrative and Billing
Study support
- At what time of the day can I request study support?
- Are we well supervised during the RBQ online training?
- What if I get stuck on an exercise or a question on the formative exam?
- If I have a problem, can someone answer me quickly?
- Can I communicate directly with the trainers?
- If I want to obtain additional educational information, can I be helped?
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Program of the training
Conditions and Prerequisites
- Can Formation Construction help me with the administrative procedures for my project to obtain an RBQ license?
- Can Formation Construction help me define my training project?
- I have no experience in the construction field, can I still do the RBQ training online?
- Is it necessary to have specific software for RBQ online training?
- Is it necessary to have prerequisites to follow an online RBQ training?
- When can I register for your RBQ online courses?
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